Nudge Counter WarrantyUpdated a year ago

NUDGE’S WARRANTY

Nudge is built to last and has a lifetime warranty. If there’s something wrong, like a manufacturing defect or part failure, let us know and we’ll make it right. If, for whatever reason, you want to dispose of your Nudge, please get in touch with us so we can find a way to keep it out of landfills.

What does "lifetime" mean, and what does the guarantee cover?
The lifetime guarantee specifically refers to the time at which, through normal use, the product can no longer function in its intended purpose. Our guarantee covers the failure of materials or workmanship, including defects, discovered through normal wear.

What doesn’t the guarantee cover?

Excessive wear and tear, collision damage, abuse, misuse or neglect is not covered by our guarantee. We also can't guarantee against accidents or damage incurred as a result of repairs, modifications or alterations done by a third party.

What happens to the no longer working item?

Depending on the state of the item and your preferences, Nanu will replace or repair the product once the defective item is sent back to us.  

What do you have to do?

To use this guarantee, email [email protected] or contact us below, and we’ll get back to you within 24-48 hours. We'll notify you of the next steps once we determine if your return is eligible for our guarantee.